Astro Realm support

Tell us what is happening. We will help you find the next step.

Get help with app access, chart data, subscriptions, privacy, and technical issues.

Before writing

Fast answers to common questions.

Where do I manage my subscription?

Open iPhone Settings, select your Apple ID, then Subscriptions. Select Astro Realm to view billing, renewal, or cancellation options.

Why does my chart change between systems?

Western tropical and Vedic sidereal astrology use different zodiac reference systems. Make sure the intended system is selected consistently.

What birth time should I use?

Use the exact recorded time when available. Even a small difference can affect angles and house cusps. If your time is unknown, interpretations that depend on houses may be less reliable.

How do I request data deletion?

Choose Privacy request in the form and write from the email associated with your account. We will verify and process the request according to applicable law.

Send support request

Include the email on your account and enough detail for us to reproduce the issue.